@apmsambulance.co.uk TEL: 01733 567 222 FAX: 01733 557 070
@apmsambulance.co.ukTEL:   01733 567 222FAX: 01733 557 070



I just wanted to send you an email to let you know how great your staff were when they brought one of our resident’s home from hospital. They were kind and compassionate and worked well with the staff to ensure this lady was safe and comfortable. Your team impressed the staff with their dedication and empathy, and I thought you really should be aware of what an asset they are to you.


Care Home Manager




I would just like to make you aware that this morning two of your crew came to (our ward) to transport a patient to (another hospital). All the time they were here nothing was too much trouble for them, unfortunately we had to make them wait but not once did they complain.

They were caring towards the patient and very professional.


Patient Discharge

Both ambulance crew were pleasant, helpful, kind and extremely professional; I was extremely well looked after. Staff treated me with dignity and respected my privacy, I felt complete confidence and comfort; while we were moving.


Feedback Summary


I felt confident and comfortable during my journey, staff respected my privacy and dignity. Staff were well presented and despite the snowfall I felt safe at all times.


Feedback Summary

I would like to take this opportunity to thank the team who picked me up from hospital to bring me home - I was treated extremely well and safely. My complete hip replacement was not a problem to the two ambulance persons, they took every precaution to make my journey home in comfort and confidence. Please thank them on my behalf and carry on the wonderful work they do.



I wish to write about the wonderful service provided by the ambulance services of (APMS), who brought a patient to the ward for a clinic procedure; this patient was unexpected and thus we did not have bariatric equipment on hand. The success of the procedure's go-ahead was augmented by the exceptional assistance provided by both staff, who alongside helping myself and other members of staff, they never left the patient alone and isolated. So, I wish to extend my greatest appreciation to both of them. I wish for them to be made aware of this, as they went above and beyond, and I hope they are aware of this and know how greatly appreciated it was.


Staff Nurse




Just a short note to

thank you for the support that

your paramedics provided for the

event and our medical team this year.


As I write we have had no significant incident


So the event has been a great success.


Event Organiser









Another lifesaving transfer

He said it was the most

comfortable yet.


Patient's Relative



I would just like to say a MASSIVE thank you to everyone that was involved in the incident when my dad

suddenly collapsed........ within seconds we were surrounded by brilliant members of your staff and fabulous paramedics who all knew exactly what

they were doing and helped my dad immediately.


I just wanted to extend our gratitude to everyone who helped us, you were all fantastic and should be very proud of the fantastic work you all do.


Patient's Relative






I can't Thank you for

stepping into the breach last

Thursday night XXXX was so happy to be home.

It was a lifesaver and your staff

could not have been more helpful

or thoughtful.


Patient's Relative





We value all feedback and

would welcome any comments

you may have.

Our staff would love to hear what you thought of your journey/treatment.


You can find more details on making compliments on our compliments and complaints page.


or just click below to be re-directed


Compliments & Complaints


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